|Community Certified Lawyer Referral Program|
Registering a complaint against a lawyer
The Community Certified Lawyer Referral Service maintains a file on complaints about lawyers who have been found to have acted against the best interests of children and their families. Currently this service is only available in the Province of Ontario, but will be expanded to other provinces as resources become available.
Those who feel that a particular lawyer has acted against the best interest of children or other family members may submit a complaint about the lawyer to the Family Justice Review Committee. The complaint will not be accepted for review unless it has also been made to the Law Society of the province in which the lawyer carries on practice.
After a complaint has been received by the committee, it will be reviewed and if it meets the criteria of the committee for acceptance, an investigation will be commenced. The lawyer involved will be contacted in reference to the complaint and asked to provide information relative to the complaint from the lawyer's perspective.
Some of the complaints that the committee would consider valid:
When a complaint is made to the committee, a two member team will attempt to resolve the complaint and make recommendations based on the evidence and the circumstances. The purpose of the investigation will be to correct any injustice that may have occurred, and where it has been found that a lawyer has acted inappropriately, then to help ensure that the lawyer involved takes corrective measures to ensure that this type of problem does not occur again.
If the complaints sub committee is unable to resolve the problem to the satisfaction of both the lawyer and the person who issued the complaint, then the matter will be heard before the full justice review committee for a formal review. The complaint may be heard by up to 12 members of the committee in an open meeting.
A full report of how the subcommittee dealt with the complaint will be submitted to the committee for further discussion and a vote by members. The person making the complaint will be required to be present to answer any questions put forth by members of the committee concerning the complaint. The lawyer will also be invited to attend to ask questions and to give information in his or her behalf.
Should lawyers have further questions refer to the section "questions and answers for lawyers" Link here
To submit a complaint contact the Family Justice Review Committee by email or phone us at (416) 410-4115